Spinex Cloud
Spinex Cloud
Reseller Agreement

Reseller Policy

Detailed terms and conditions for our official Reseller Program. Please ensure you understand these rules before applying.

Last Updated: 27th May 2026

1. Reseller Eligibility

  • You must provide accurate and complete information while applying.
  • Spinex.Cloud reserves the right to approve or reject any reseller application without explanation.

2. Product Reselling Restriction

  • If you are an official Spinex.Cloud reseller, you are not allowed to resell hosting products from any other hosting company under your Spinex.Cloud reseller identity.
  • Mixing competitor products with Spinex.Cloud services under the same brand identity is strictly prohibited.

3. Responsibility & Scams

  • If you get scammed by any person claiming to be an official Spinex.Cloud reseller, Spinex.Cloud will not be responsible for any financial loss or damage.
  • Customers must verify reseller authenticity before making payments.
  • Resellers are fully responsible for their own transactions and dealings.

4. Direct Support Restriction

  • Clients of any reseller will not receive direct support from Spinex.Cloud.
  • All reseller clients must contact their respective reseller for billing, technical, and general support.
  • Spinex.Cloud will only communicate with the official reseller account holder.

5. Rule Violation & License Termination

Your reseller license may be suspended or permanently cancelled if you:

  • Break any Spinex.Cloud rules
  • Mislead customers
  • Damage Spinex.Cloud reputation
  • Engage in fraud, abuse, or illegal activities

No refund will be provided after license termination due to rule violation.

6. Branding & Representation

  • Resellers must not claim ownership of Spinex.Cloud infrastructure.
  • You cannot present yourself as the "owner" or "official staff" of Spinex.Cloud.
  • Misrepresentation will lead to immediate termination.

7. Pricing Policy

  • Resellers are allowed to set their own pricing.
  • However, price dumping that harms Spinex.Cloud market value may result in warning or suspension.

8. Payment Terms

  • All reseller payments must be made on time.
  • Late payments may result in service suspension.
  • Outstanding dues must be cleared before service reactivation.

9. Abuse & Illegal Activities

Resellers must ensure their clients do not use services for:

  • DDoS attacks
  • Phishing
  • Spam
  • Illegal content

Any abuse report will be forwarded to the reseller for action. Failure to respond may result in suspension.

10. Refund Policy

  • Reseller purchases are non-refundable unless stated otherwise.
  • Spinex.Cloud is not responsible for refunds promised by resellers to their own clients.

11. Policy Updates

  • Spinex.Cloud reserves the right to modify this policy at any time.
  • Continued usage of reseller services means you accept updated terms.

Final Agreement

By becoming a Spinex.Cloud reseller, you confirm that you understand and agree to follow all the above rules and policies.